Emergency Call Differential

Updated: October 2022


Occasionally employees are required to report to work outside of their scheduled shift due to emergency situations such as storms, system and equipment failures, and life-threatening situations.  In recognition of the inconvenience and in appreciation of the dedicated service, additional compensation in the form of an Emergency Call Differential (double time) is paid to benefit eligible hourly employees who respond when asked to report on an emergency basis.

This premium rate is applied in addition to any other applicable compensation, such as shift differential and overtime, and is paid for all hours worked including travel time to and from the employee's residence (and for a minimum of two hours).

When an emergency call (ECALL) falls on a College Holiday or Special day Off, the ECALL hours are paid in addition to the Holiday hours (triple time).  Please reference the ECALL Time Entry Instructions for guidance.

Emergency call differential does not apply to extra shifts scheduled to cover departmental work needs in cases of absences or other non-emergency situations.