Emergency Call Differential
Date: January 2008
Policy: Occasionally hourly employees are required to report back to work other than at their scheduled times due to emergency situations such as storms, system and equipment failures, and life-threatening situations. In recognition of the inconvenience and in appreciation of the dedicated service, additional compensation in the form of an Emergency Call Differential of 50% of the base rate of pay is paid to all hourly employees who respond when asked to report with less than eight hours’ notice.
This premium rate is applied in addition to any other applicable compensation, such as shift differential and overtime, and is paid for all hours worked including travel time to and from the employee's residence (and for a minimum of two hours). This differential does not apply to extra shifts scheduled to cover work needs in cases of absences or other non-emergency situations.
The following example illustrates how emergency call differential is calculated. A mechanical services technician completes his normal 40-hour week on Friday afternoon, but is called back to work to repair a broken pipe Friday evening. He leaves home at 6:00 p.m., arrives on campus at 6:30 p.m., and completes the repair in 30 minutes. He returns home at 7:30 p.m. The employee will be paid 2 hours of overtime pay (the minimum for an emergency call-back), with second shift differential, plus a 50% emergency call differential for the 2 hour minimum.