Definition and Behavioral Indicators of Verbal Communication

VERBAL COMMUNICATION - Effectively expresses ideas and thoughts verbally in individual or group situations to bring about understanding.

For example:

  • Presents oneself clearly and articulately when presenting to a group
  • Uses examples, analogies to clarify ideas and thoughts
  • Uses vocabulary that is appropriate to the audience
  • Uses additional resources (e.g., visual aids, graphics, etc.) appropriately
  • Keeps communication clear, straightforward, translates technical terms as appropriate
  • Enhances listeners understanding of the issues or ideas being expressed