Definition and Behavioral Indicators of Accountability

ACCOUNTABILITY - Demonstrates a high level of dependability in all aspects of the job.  Owns up to own words and actions.  Can be relied on consistently. 

For example: 

  • Completes all assigned tasks on time and with minimal supervision
  • arrives at work on time every day
  • fulfills all commitments made to peers, co-workers, supervisors, and customers
  • admits mistakes, misjudgments, or errors; immediately informs others when unable to meet a commitment
  • does not pretend to have all the answers
  • takes personal responsibility for seeing efforts through to completion and/or tough decisions, etc.