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Upgrade to Entourage Web Services

You must update to Entourage Web Services Edition (EWS) to connect to Bowdoin's Exchange 2010 email server.  To upgrade to Entourage Web Services you need Office 2008 and Mac OS 10.4.9 or higher.

Any color categories assigned in the calendar do not get carried over with the update. These will need to be individually applied again following the update.  However, in EWS categories are now stored on the email server so that you can see them from multiple computers!

Which version of Entourage am I using?

Open Entourage, click on the Entourage menu and choose About Entourage (example shown below is version 12).

entourage-about

If the version is 13, Entourage Web Services Edition is installed and you will not need to make any changes.

If the version is 12, you will need to:

  1. Update Office 2008 to version 12.2.5
  2. Update to Entourage Web Services Edition


If the version is 11, you are using Office 2004 and will need to:

  1. Upgrade to Office 2008
  2. Update Office 2008 to version 12.2.5
  3. Update to Entourage Web Services Edition

How to Upgrade to Microsoft Office 2008

Microsoft Office 2008 (OSX) can be downloaded from the Bowdoin Software Agreement site at https://www.bowdoin.edu/agreements/

How to Update Microsoft Office 2008 to version 12.2.5

1. With Entourage open, click on the Help menu and choose Check for Updates
2. Choose Check for Updates and Install
3. Choose Continue and install updates to Macintosh HD
4. Repeat steps 1 -3  until the Office 2008 12.2.5 Update is installed.

Note: If you get a message saying that you do not have the correct software version to update, reboot and run the update installer again.

How to Update to Entourage Web Services Edition

1. Download the "Entourage Web Services" file from the IT software download page.
2. When the file is on your machine, click on Entourage 2008, Web Services Edition to install.
3. Choose Continue and install updates to Macintosh HD.
Note: If you get a message saying that you do not have the correct software version to update, reboot and run the update installer again.
4. When the Web Services Edition is installed, launch Entourage. The Entourage Setup Assistant window will open.

setup-assistant
5. Choose the "Import from a previous version of Entourage" radio button.
6. Click the Right Arrow to continue.
7. On the next screen choose to import from Entourage 2008 and continue.
8. Choose to import all items and continue.
9. Highlight Main Identity and continue.

setup-main-identity
10. Click OK at the ‘Entourage does not support synchronization with all versions of Exchange Server.' message.
11. Entourage will import your identity. Choose Finish.
12. Entourage will download your Mail, Calendar and Contacts.

Call the Helpdesk at x3030 if you need any assistance.

Document author:
cfinnera
Last modified:
Jul 22, 2010