IT Help

IT Help
Student Help Desk

Help Desk Services

Services provided:

Software and Hardware
  • Software installation and configuration
  • Troubleshooting software and hardware issues
  • Computer maintenance and clean-up
  • Transferring files from computer to computer
  • Software and hardware consulting
Email
  • Email Client setup and configuration
  • Changing or resetting email passwords
  • Changing or resetting campus mailing list passwords
Anti Virus
  • Virus removal
  • Troubleshooting Anti-Virus software issues
Printing
  • Setting up Network Printers on computers
  • Laser Printer repair and maintenance
  • Clearing print queues
Other
  • Telephone workorders
  • Cable workorders
  • Business Application workorders
  • Creating Meetingmaker Accounts
  • Changing MeetingMaker Passwords
Walk-In Services:
  • Scanning
  • Mass CD burning
  • File Recovery