Location: Bowdoin / IT / FYI / Information Security / My Laptop or Celluar Phone was Lost or Stolen

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My Laptop or Celluar Phone was Lost or Stolen

  1. Report the loss.
    • Fill out the Incident Report for IT Security.
    • Determine is any Bowdoin restricted data is involved and report immediately to itsecurity@bowdoin.edu.
    • If theft is suspected, notify the local police in the jurisdiction where the device was likely lost or stolen.
    • Notify Bowdoin Security (207-725-3500).  Even if the device was not lost or stolen from campus, it may be returned to Security.
    • Notify any device tracking service, if used.
  2. Change passwords that may have been stored on the device.  Change your Bowdoin log-on password.
  3. Faculty and staff should notify their manager or department head.
  4. If any of your personal or financial information was stored unencrypted, notify credit agencies, financial institutions, and the social security administration.  See Identity Theft section for resources.

If you have lost a personal phone without Bowdoin data, contact your service provider (e.g. AT&T) to report the loss.

Learn about securing your phone with passwords and encryption.

Document author:
sblanc
Last modified:
Feb 16, 2010