Story posted December 14, 2009
Beginning Thursday, December 24, 2009, Information Technology operations will be closed - including Help Desk, Telecommunications and Equipment Services/AV.
During the College shutdown, Information Technology will ensure that Bowdoin systems are available and will provide afterhours level customer service for technology emergencies only. For more information on afterhours services, please visit our Help Desk page. Even though Information Technology staff will not be in their offices during regular hours, emergency support is available via the Information Technology afterhours emergency cell phone:
When you call the Help Desk afterhours, you will automatically get voice mail. Once you get the voice mail greeting, option two will transfer you to the Information Technology Emergency Cell Phone.
Information Technology will resume normal work schedules on Monday, January 4th. You may also submit a standard help ticket for completion after the shutdown.
For non-emergency technical assistance, you may submit your own help ticket online.