Skillful Conversations*

Resources (books and on-line links)

Ansheles, Nancy, www.nkacatalyst.com or 207-272-5009 or nkacatalyst@msn.com

Booher, Dianna, Communicate with Confidence, How to Say it Right the First Time and Every Time

Chambers, Harry E., Effective Communication for Scientific and Technical Professionals

Patterson, Joseph Grenny, Roy McMillan, Al Switzler, Crucial Conversations Tools for Talking When Stakes are High

Rath Tom, and Donald Clifton, How Full is Your Bucket?

Stone, Douglas, Bruce Patton, Sheila Heen, Difficult Conversations: How to Discuss What Matters Most

Stone, Douglas and Shiela Heen, Thanks for the Feedback

Ted Talks: https://www.ted.com/talks/amy_cuddy_your_body_language_shapes_who_you_are

Ted Talks: https://www.ted.com/talks/susan_cain_the_power_of_introverts

*Resources provided by Nancy Ansheles, M.Ed., Catalyst & Co.