Breakdown Procedures

Transportation
Forms
Emergency Procedures

If a fleet vehicle breaks down on the road, the driver should notify the Communications Center at 207-725-3314 (24 hours). The Communications Center, in consultation with Facilities Management, will determine, based on the location of the vehicle, the time of day, and the circumstances of the breakdown, what action should be taken such as towing or repair service. The driver shall make the arrangements to carry out the repair decisions of the Communications Center. The Enterprise Full Maintenance or AAA card provided at pickup has a toll-free number for roadside assistance. Drivers are not authorized to have vehicles towed or have repairs made without consulting with the Communications Center. The College will not reimburse any driver who has unauthorized repairs made to a College vehicle. Any expense incurred for unauthorized repairs, alternate transportation or lodging is the responsibility of the individual or the department for whom she/he is driving.

If a rental vehicle breaks down, the driver should follow the procedures outlined on the rental agreement and contact the rental vendor at the contact number provided on the rental agreement or the keys or that is displayed in the interior of the vehicle. The driver must contact the Communications Center to report the breakdown.